Got Questions?
Have a Query, a Clue, or a Case to Crack?
Need a hand with your order? Have a brilliant idea for a future box? Or simply dying to chat about your latest cosy crime obsession?
We’re all ears! Don't hesitate to get in touch, whether it’s a mystery to solve or just a friendly hello (which we absolutely adore).
Think of us as your bookish sidekick, ready to pop into your inbox and add a little extra joy to your day.
📩 Drop us a line at lou@cozyreadbooks.com, and we’ll be back quicker than you can say “just one more chapter…”
Vendor Enquiries
Have a delightfully bookish/self-care product that would make the perfect addition to our boxes?
📩 Get in touch at lou@cozyreadbooks.com, and we’ll see if it’s a match worthy of the next big mystery!
FREQUENTLY ASKED QUESTIONS
All boxes ship via Royal Mail Tracked on or about the 15th working day of each month.
The cut-off date to order the next box is the 8th.
For example, if you join by January 8th, you will receive the January box, despatched on or about January 15th.
You’ll receive the February box if you join between January 9th and February 8th.
Absolutely! A CozyRead Box is the perfect treat for your book-loving bestie—or anyone in need of a cosy little escape. Simply select “Gift” at checkout, and we’ll take care of the rest—charming touches included!
Zero. Zilch. Nothing. UK shipping is entirely on us—because your cosy escape is our priority.
We ship to the UK, USA, and Canada. Our rates are:
Domestic UK - FREE
USA (Mainland) - £12
Canada - £14
As a small UK business, our international shipping costs are high, especially since books are heavy. We do our best to keep these costs as competitive as possible. The more members we have, the easier it will be to secure cheaper rates, so thank you for your support!
We continue to monitor our shipping costs to keep them manageable and competitive. If we don't ship to your region, please email us at lou@cozyreadbooks.com to let us know you'd like to join, and we'll see what we can do!
Once your box ships on the 15th, delivery usually takes 2-5 business days from despatch in the UK and 10-15 business days internationally. (Hold tight your cosy escape is en route!)
There may be occasions when your box is delayed due to reasons beyond our control, e.g., bad weather, customs delays.
For issues that are notified to us, for example a supply chain delay, we do our best to keep you informed by email.
Yes, your payment will auto-renew at the end of each billing period unless you cancel it.
We cannot offer refunds if your box has already been despatched or if you didn't cancel your membership in time. If you wish to cancel, please do so before 00:00 UK time on your next billing date.
However, we understand that sometimes life happens! If you have any questions or concerns, contact us at lou@cozyreadbooks.com, and we'll do our best to help.
You will be charged for your first month immediately at the checkout.
Subsequent billing occurs on the 1st of each month at 00:00 UK time.
For example, if you join on January 3rd, you'll be billed immediately, and then again at 00:00 UK time on February 1st for the next box.
Before you cancel, you can easily skip or pause your membership anytime by logging into your account HERE. select manage subscription, then select the options for pausing or skipping.
If you still need to cancel—we'll be sad to see you go—you can do so anytime by logging into your account. You’ll stop receiving boxes for monthly plans after your last paid box is sent.
For 3, 6 or 12-month plans, you can cancel via your account, but you will still receive the boxes you committed to. We cannot offer partial refunds on these plans as they come with a discounted rate for the full-term commitment.
Simply log in to your CozyRead Books account HERE and select manage subscription. You will then have the option to update your shipping and/or payment details or add a new card.
Please note, if your address is not updated by the time your billing date has passed for the month, we will ship your box to the current address on file.
We understand you might need a break and you have the option to pause your account. If you would like to do this please login to your account HERE or email us at lou@cozyreadboooks.com and we will be happy to help.
Sorry your box has vanished! Sometimes parcels get lost in transit, but we have a solution. Please contact us within 15 days of shipping at lou@cozyreadbooks.com and we'll try to solve this mystery.
Sorry your items didn’t arrive as expected! Sometimes products get damaged during shipping but we have a solution! Just email us pictures of the damaged product to lou@cozyreadbooks.com and we will be happy to help.
Our boxes are designed for adult mystery lovers. Some gifts may include items like candles or delicate pieces unsuitable for children. Additionally, the cozy mysteries may contain mature themes.
It’s simple! Click on any "Get Started" button on our website, choose your adventure, and go through the checkout process. If you need any help, email us at lou@cozyreadbooks.com.
Our prices are listed in GBP (£). After you complete your purchase, Stripe will convert the amount to your local currency using the current exchange rate.
The final converted amount will be shown on your card statement.
You can use a tool like Currency Converter - Live Exchange Rates Today for an estimated cost in your local currency.
We hope to have multiple currencies enabled on this site when we're more established. Thanks for your support!
- A cozy mystery carefully selected by our founding author.
- 3-5 mystery gifts to open at specific moments to bring the story to life. These might include scents, tastes, crafts, or other delightful surprises!
- Bonus content like author letters, playlists, maps, puzzles, and more.
- Access to Lou's Clues, our reader community where fellow sleuths gather to discuss the mysteries!
We keep the contents of each box a mystery to enhance the experience! Gifts are designed to be opened at specific points in the book, enriching your journey into the story. You can expect them to be cosy, interactive, and relevant to the mystery.
We occasionally include pre-packaged gourmet snacks as part of our Mystery Gifts. If you have allergies/intolerances or dietary requirements, you’ll have the option to opt out of snacks at checkout. We'll replace the food item with an alternative.
If you’re in the UK and receive a book you already own, just let us know! We’ll arrange a swap and send you a different cosy mystery to enjoy.
For our international readers, we can offer a digital alternative, or an extra Mystery Gift in your next box. Just get in touch at lou@cozyreadbooks.com. and we’ll make it right!
Please consider gifting the duplicate to a mystery-loving friend or donating it to a local library or charity.
Choose Your Mystery Solving Style
Love Midsomer Murders, Agatha Christie or Richard Osman’s Thursday Murder Club? Then you’re already a Cosy Crime fan!
Start your first case from as little as £31/month. Order by the 8th, and we’ll ship your cosy mystery box around the 15th. Unbox, unwind, and escape into a world of mystery—because making time for yourself isn’t a luxury, it’s essential.

AMATEUR SLEUTH
£35/month (USD 44*)
Easy Entry

One case at a time
—skip or pause anytime.
Perfect for casual sleuths!
SEASONED SLEUTH
£32/month (USD 40*)
over 6 months
Most Popular

Stick with the mystery & unlock a discount!
SUPER SLEUTH
£31/month(USD 38*)
over 12 months
Biggest saving
